Feedback Summary Part B Professional Portfolio SOWK 14009

October 28, 2012

Feedback Summary Part B Professional Portfolio SOWK 14009

Throughout the placement I have received feedback about my practice and my reflection of my practice, from various sources, university lecturers, organisational workers, and other professionals with whom I collaborated with as part of my capstone project, peers, foster carers and clients.

Initially, at the beginning of my placement it was evident from feedback that I received about my journaling that I was not using critical reflection on my practice; I was reflecting upon what had taken place, observations, the use of self but was not reflecting on meanings, as was noted ‘where was I in this’, although I could ‘join the dots’ with the theoretical and legislative elements of practice, I was not communicating how I could of done things differently and the impacts that my practice could or did have upon the service users. The use of attachment theory and developing skills to facilitate attachment in parent child relationships is an area that I recognise I need to be far more knowledgeable in. This was also suggested by the course lecturer Shirley Ledger, when I discussed the practice of observing family interactions and having the child come to myself for attention, security and someone to ‘play’ with instead of their parents. During the placement I was given the opportunity to engage in professional development training in attachment which assisted in my knowledge, and I was also given literature on the circle of security programme which assists families in strengthening their attachments and developing appropriate relationships.  However there is still a lot I have yet to learn about attachment and if I am able to practice as a social worker with children and families I will need to develop more knowledge in this area. I would also need to become more familiar with human development theory, when I first started this placement and was confronted by so many babies and toddlers, I had very limited knowledge of them, what their needs where and how they should be met, what developmental stages they were at or should of been at given their age etc, this may be something that most people know through their interactions with siblings, their own children etc. but not having had children or known people with young children I was very aware of my lack of knowledge. The first day I was asked was ‘I good with newborns’, I had a moment of panic, then used the resources that I had to find out what I needed, i.e. contact people in my professional network, that were very familiar with babies and could give me advice and literature on what I needed to know. I have attended training sessions about the effects of trauma on child brain development and subsequent implications on behaviours, this has assisted in my knowledge of developmental theory, I still have much to learn.  As my time with this organisation has progressed so have the relationships I have been able to build with the clients and their families, utilising the core values of social work to enable me to practice in what is a confronting situation this is evident from my journaling and is commented on by course coordinator Shirley Ledger in feed back about my sixth journal entry;

Your journal reflects empathy, compassion, wisdom and the values of social justice and professional integrity. I am quite moved by your experience with this family and congratulate you on upholding your professional values in a situation that that presses many personal values buttons. The fact this family identified your presence as the only positive experience out of their time with the department - is significant. It is apparent you dignified them and considered a child centered, family focussed framework to meet the child's needs of belonging, relationships and identity. (Shirley Ledger, SOWK14009 2012)

Workers at the organisation have made a number of comments about my practice; they have commented that I have strength in my skills in writing case notes; being able to find positive aspects and interactions within family contacts, as well as documenting all that has occurred. From feedback about my capstone proposal it is evident that I did not fully articulate the theoretical influences that would be informing my project. Feedback received from other professionals that I collaborated with as part of the capstone project was that I am able to communicate effectively with young teenagers in a manner that does not add to the oppressive negativity that is currently impacting upon their lives. For my own professional development I will continue to learn more skills and actively seek out training opportunities, there are a number of course that I will be embarking upon in the near future, including continuing to develop assertive communication skills. My current social work supervisor has suggested that I seek out learning from Ken Warren at ‘Positive People Solutions’, as he hosts a number of training opportunities assisting workers in developing communication confidence, stress management, and ways of ‘producing better outcomes with difficult clients’. This is to assist in me gaining confidence in my communication skills, something that I have always struggled with and although greatly improved over the duration of this degree, I still have a long road to travel.  

 

Summary

October 16, 2012

Professional Portfolio SOWK14005 Assessment 3

Reflexive Practice Summary

As the course has unfolded I have been able to reflect upon my skills and abilities past and present to practice assertive communication.

An aspect of learning that I have taken away from the course is how assertive communication is about decision making having an extra ‘tool’ to work with when needed, sometimes it is appropriate to take a passive stance for instance when the situation would provoke an agg...


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Assertive Communication

October 16, 2012

Professional Portfolio SOWK14005 Assessment 3

Reflexive Practice Week 10

Effective communication skills are an essential component of social work, it is required that social workers are capable of combining being both ‘sensitive and purposeful’ (Boswell 1997, cited in Trevithick 2000, p53) with the capacity to recognise the uncertainty that is inherent in looking into another person’s world. These skills involve being able to communicate with a range of diverse people with d...


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Assertive Communication

October 16, 2012

Professional Portfolio SOWK14005 Assessment 3

Reflexive Practice Week 8

Assertive Communication

It is said that there are many differences in communication between genders with men processing information analytically while women tend to process things abstractly (Kirtley & Weaver 1999; Braedyn 2010). Each gender has a characteristic communication style and can incorrectly assume that the opposite gender reasons in the same way as they do this can lead to miscommunication, because each...


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Assertive Communication

October 16, 2012

Professional Portfolio SOWK14005 Assessment 3Reflexive Practice Week 6

Assertive Communication

Assertive communication relies upon the use of both verbal and nonverbal skills. With only 30-40% of what is communicated conversationally being verbal (Condon and Yousef, 1975 cited in Robinson 2012).  Assertive communication requires the use of nonverbal communicators such as;

  •  Eye contact: demonstrates interest, shows sincerity (Worklife Matters 2011)
  • Body posture: congruent body language wi...

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Professional Portfolio SOWK14005 Assessment 3

October 14, 2012

Professional Portfolio SOWK14005 Assessment 3

Reflexive Practice week 4

 

Assertive Communication

The social work values are based upon the practitioner acting as an advocate and in the best interests of their client by promoting; human rights, social justice, respecting their clients and their clients values, beliefs, culture, spirituality and identity.

Social workers are required to collaborate with other professionals, to engage in the community they have responsibilities...


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Assertive Communication

October 14, 2012

Professional Portfolio SOWK14005  Assessment 3

Reflexive Practice week 2

Assertive Communication

There are a number of skills associated with assertive communication; ones that I believe I have strength in are,

Non-verbal behaviours such as;

  •   maintaining a relaxed posture (Hepworth, Rooney & Larsen 1997, p. 428)
  •      appropriately varied facial expressions (Hepworth, Rooney & Larsen 1997, p. 428) 
  •  moderately expressive gestures (Hepworth, Rooney & Larsen 1997, p. 428)

Verbal beha...


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SOWK13011 Community Practice

May 7, 2012

A summary of feedback received during my learning journey

 I have undertaken numerous assessment pieces, written, verbal, media presentations, client worker counselling scenarios, and group assessments during this program, from these I have received numerous critiques regarding my capabilities. It is evident from these that there are many areas in which I need to progress, I have received positive feedback relating to my written expression, although grammar, lack of structure and inflated ...


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SOWK13013 Assessment 3

May 7, 2012

Journal Portfolio

Practice with Children, Youth and Families is an area where I began my journey into social work many years ago and where I wish to undertake my second Field work placement in 2012.

An element of this course was the written submission of two assessment pieces. On this page it is my intention to critically review my performance in these two assessments from my own evaluation and from feedback provided by the course tutor. Then to provide a plan for ongoing development of ...


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Strengths Limitations, learning goals and objectives prior to Fieldwork Third year

May 7, 2012

What I can do, and what I need to learn

Prior to starting the field education placement, I assessed my capabilities, strengths and limitations to gain a more thorough understanding of what skills I needed to learn, or information I am required to know, that will further my development and future practice as a Social Worker. Then after starting this fieldwork placement I was able to turn these requirements into learning goals and objectives, relevant to the environment that I have found my...


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